Frequently Asked Questions
Here at Southern Fitness Wholesale, we get asked a lot of questions about how we operate, what the best gym products are and everything in between. We have compiled a list of our most frequently asked questions by our awesome customers.
Southern Fitness Wholesale has been around for over a decade now. We pride ourselves in being one of the largest gym equipment retailers, resellers and, of course, wholesalers in Australia.
We have years and years of combined fitness experience, and have a strong focus on commercial gym equipment with the great prices of wholesale prices. We have a great range of fitness products and can always help with any technical or specific knowledge.
Yes, we most certainly do! If you contact us from a Defence Force (whether that be Ambulance, Police, Fire, etc) email address, we can arrange a special discount for you. The discount will depend on what is ordered and in what quantity, but we are always happy to help those who help us. Make sure you have a chat to our friendly staff by sending us an email, giving us a call or dropping into one of our warehouses/showrooms.
Yes, we do. Our financing options can be found on our Financing and Trade Ins page. Finding the right financing option can be a bit confusing at times, so feel free to call (08) 8387 3985 to speak with one of our sales consultants. Southern Fitness Wholesale reserve the right to refuse finance for any promotional offers.
We accept most credit cards and have the facility for direct deposits. When paying by credit card, your information is sent to us in an encrypted form, and is never stored on our systems. We process ALL payments offline, so even though your order is processed through the website, the payment is processed through manual means.
If you'd like to pay by direct deposit. Our bank details are as follows:
Name: Southern Fitness Centre Pty Ltd
Please use your full name and order number as the description, as this makes it easier and quicker to identify your payment and have your order dispatched.
Unfortunately, we do not accept cash on an online orders, but we do accept cash if you are purchasing in store.
As we use a variety of different courier companies (eg TOLL, IPEC, Mainfreight, APD, etc) we are unable to accept cash on delivery.
Southern Fitness Wholesale has 2 physical stores - one in South Australia, off of Sherriffs Road, Lonsdale and one in New South Wales, located in Mount Druitt via Coventry Place.
Unlike many other "online only" fitness and gym equipment shops, many who now operate out of home, we are an established Australian owned company with great staff, showrooms and over 50 years of fitness experience between us!
If you wish to pick up your order rather than have it sent out, you can! On checkout, select the option 'Pick Up From Store,' and in the comments section, clarify where you will be picking up from as we have 2 stores.
We can accept and delivery orders in every state in Australia, and can ship parcels and pallets to New Zealand. We do not organise overseas freight to any other countries. If you would like to use your own courier, we require their details and the date and time they will be picking up your order. We may ask for identification. They MUST have a copy of the original order - without this, we cannot release the order to them.